Our Solutions

Our Success Stories

Client:

A German multinational engineering and technology company offering home appliances, tools and industrial products.

Problem Statement:

  • Low engagement rate with prospects during campaigns.
  • Unreliable campaign data.
  • No post campaign engagement with sales team.

Solution:

We built a mobile application with multi user interface to enable onfield teams to capture customer feedback and leads. It was also enhanced with quick self help guide on demo products. The app was integrated with a lead management system for post sales support effective lead management and closure.

Highlights

  • 120% increase in customer engagement.
  • Daily realtime user based reports to track performance.
  • 200% increase in lead to conversion ratio

Client:

India’s leading ecommerce marketplace with global operations

Problem Statement:

  • Low growth rate among identified sellers.
  • Depreciating Ad spend per seller per month.
  • Low CSAT score from sellers for the support team

Solution:

We deployed a team of Digital Marketing experts and SMEs to provide personalized support to the sellers. Detail analysis of each account was followed by personalized campaign strategy, implementation plan and communication strategy. Account performance was consistently analyzed and reported on weekly and monthly basis.

Highlights

  • 150% increase in Ad spend per seller.
  • Improvement in seller satisfaction score and hence higher retention (4+ CSAT achieved consistently).

Client:

Leading omnichannel retailer for Apple products in India.

Problem Statement:

  • Disjointed inventory between retail and digital sales leading to lower order fulfillment rate.
  • Higher order fulfillment time.
  • Low CSAT

Solution:

We proposed a details business analysis followed by transformation approach for the business including:
  • Digital Commerce.
  • Inventory Management.
  • Warehouse Management .
  • Integrated Campaigns.
  • Offer and Rewards Management

Highlights

  • 500% increase in conversion rate.
  • Order fulfillment time brought down from 3 days to 1 hr.
  • High NPS from retail replicated across channels.
Scroll to Top